Use this walk-thru to see how to access the Tracts Support Request Form, sign in to Tracts Connect when needed, submit your request, and access support outside of Tracts.
In the Tracts Resource Center, select the Support Request option, then choose Tracts Support Request to open the Support Request Form.
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2. Sign In to Tracts Connect
First-time users are prompted to enter their email address. A validation email is sent, where you can also set your password, then continue to the Tracts Connect Help Center.
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3. Search for an Immediate Answer
You can open the Support Request Form immediately or type a question into Tracts Connect to look for a more immediate solution.
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4. Submit Your Support Request
Complete the relevant fields in the Support Request Form so the Support Team can respond as timely and accurately as possible. After submission, you will receive a confirmation email with the details you provided and, when available, a suggested resolution.
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5. Access Support Outside of Tracts
If you cannot access Tracts, use the direct Tracts Connect URL or visit the Tracts Help Center, search for Support Requests, and open the Support Request Form from there.
